EV charging software for retail
More foot traffic. Longer dwell times. Lower energy costs. Flipturn handles access, billing, and monitoring across every location so your team doesn't have to.
Control who charges, how long they stay, and what they pay
Flipturn gives you the pricing and access controls to keep chargers available, utilization high, and lot occupancy in check.
Flexible pricing per charger or location
Set paid, free, or tiered rates per charger, location, or time of day. Configure different pricing for customers versus employees, or run promotional free charging at specific sites without affecting the rest of your network.
Idle detection and driver notifications
When a session ends and a vehicle stays connected, Flipturn notifies the driver automatically. Idle fees can be applied to discourage lot occupancy and keep chargers available during peak hours.
No app required for customers
Customers scan a QR code, enter a phone number or email, and begin charging. No download, no account, no barrier between your customer and a session.
A broken charger is a customer who shops somewhere else
Flipturn monitors every charger in real time and alerts your team the moment something goes wrong. Flipturn-managed chargers maintain a charging success rate above 95%, so issues are resolved before they cost you a customer.
Real-time fault detection and remote control
Flipturn monitors every charger continuously and sends an immediate alert when a unit goes offline or a session ends unexpectedly. Most issues are resolved remotely in under 15 minutes, without dispatching a technician.
AI-powered health reports
Flip, Flipturn's AI agent, analyzes charging session data across your network, identifies recurring faults and degrading behavior, and delivers a daily digest with recommended actions. Your team resolves issues before they affect the next customer.
Instant support for driver issues
Customers get access to live support through Flipturn's web-based chat, 24/7. Charging issues get resolved without pulling store staff away from the floor.
Keep energy costs under control as you scale
Flipturn's load management lets you add more chargers on your existing infrastructure and control what you spend running them, without utility upgrades or panel work.
Dynamic load balancing
Flipturn continuously monitors available site capacity and redistributes power across active chargers in real time, keeping total site draw within your electrical threshold at all times.
Peak-hour pricing
Set higher rates during peak hours to offset elevated electricity costs. Flipturn's time-of-day pricing lets you pass through your utility's rate structure automatically, so your charging program stays revenue-positive regardless of when customers plug in.
One dashboard across every location
Flipturn gives operations teams a unified view of charger status, session activity, utilization, and energy consumption across every location, all from one interface.
Portfolio-level visibility
See charger status, session activity, utilization, and energy consumption across every location from one interface. No per-site logins, no manual report consolidation.
Role-based access controls
Store managers see their location. Regional directors see their portfolio. Corporate operations sees everything. Each user sees and controls only what their role requires.
Charger health reporting
Per-charger uptime, utilization, and energy delivered over any time window, with underperforming chargers visually flagged. Makes quarterly infrastructure reviews and hardware replacement decisions across a large portfolio significantly faster.
Turn your chargers into a destination for every EV driver
Flipturn supports OCPI 2.2.1, the open standard for cross-network roaming. That means drivers from other charging networks can use your chargers without creating an account, and your location shows up across roaming platforms that EV drivers already use to find charging.
Your property on the roaming map
Your location appears on the roaming platforms EV drivers use to plan where to charge while they shop, putting your store in front of drivers who are actively looking for a charging destination.
Cross-network driver access
Drivers from partner networks can start a session at your chargers using their existing credentials. No separate account, no app download, no friction at the point of arrival.
One platform. Any hardware.
Flipturn runs on OCPP, the open standard supported by every major charger manufacturer. Manage any mix of hardware across locations from one platform, add chargers as your footprint grows, and replace underperforming units without switching software.
Ready to turn chargers into customers?
Talk to a Flipturn expert about deploying EV charging across your retail locations.
Frequently asked questions
What is retail EV charging management software?
Retail EV charging management software lets your team monitor charger status, control pricing and access, manage energy costs, and resolve issues remotely across every location. Flipturn handles all of this from a single platform, with no per-site logins or manual reporting.
How does EV charging increase foot traffic and dwell time at retail locations?
EV drivers actively choose retail destinations based on charging availability. Once plugged in, they stay for the duration of their session. Flipturn keeps chargers reliable and available so your location shows up when drivers are deciding where to shop.
Do customers need to download an app to use a charger at a retail location?
No. Flipturn supports app-free charging via QR code and phone number or email authentication. Customers plug in and start a session in under a minute with no account creation required.
How does Flipturn prevent chargers from being blocked by idle vehicles?
Flipturn's idle detection identifies sessions where a vehicle is connected but no longer charging, and notifies the driver automatically by SMS. Idle fees can be configured per charger to enforce turnover during peak hours without requiring staff to monitor the lot.
Can Flipturn help manage energy costs across high-demand retail sites?
Yes. Flipturn's dynamic load management enforces site-level power limits continuously, preventing demand charge spikes regardless of how many vehicles are charging simultaneously. For sites with DCFC, where demand charges can be substantial, this is the primary mechanism for keeping operating costs in check.
Can I manage EV charging across multiple retail locations from one platform?
Yes. Flipturn provides a unified dashboard across all sites, with role-based access controls so store managers, regional directors, and corporate operations each have the appropriate level of visibility and control.
Does Flipturn work with any EV charger brand?
Yes. Flipturn is hardware-agnostic and runs on OCPP 1.6J and OCPP 2.0.1. It works with every major charger manufacturer, so you are not locked into a single vendor's hardware as you expand your charging footprint across locations.
How does Flipturn handle charger issues across a large retail portfolio?
Flipturn detects faults automatically and sends real-time alerts with diagnostic context. Flip, Flipturn's AI agent, also delivers a daily health digest across your network, flagging recurring issues and underperforming hardware before they affect customer availability. Most issues are resolved remotely in under 15 minutes.